OUR APPROACH
Tailored Solutions,
Tangible Results
Every customer is different. Every problem is, too. Our 6-step approach helps us clearly define the issue and serves as a roadmap to a repeatable, sustainable solution.
Assessment
Safety – Quality – Delivery
Cost – Morale
Actual vs Customer Expectations
Critical Path Identified
Structured Into Work Streams
Execute by Priority & Pareto
Champions Assigned
Accountability of Team that will Stay in Place after the Recovery
Sub-Champions Supporting Champions from Outside the Normal Organization if Required
Daily KPIs Established, Tracked & Communicated to all Levels in the Organization
Owned by the Champions
Managed by Data
Use the Clients’ System
Don’t Introduce New Tools or Systems
Redeploy Existing Tools
Customer Communication
”Window” into Recovery
Covering Critical Information Only
Typical Timeline – Phase 1 (Stability)
Stability = The System Delivers the Result, not Individuals
Differentiators
